TC 4 Business will
provide independent
confidential services.
After a full
discussion about the
work required, a written
estimate will be
provided. After work has
begun, if it appears
that the estimate may be
exceeded, no further
work will take place
until a consultation has
taken place between TC 4
Business and the Client.
An acknowledgement
of order will be sent to
the Client for
acceptance and returned
to TC 4 Business before
any work can be
scheduled.
TC 4 Business will
use any confidential
information or trade
secrets solely for the
agreed purpose and will
not disclose them to any
third party under any
circumstances
whatsoever.
A minimum of one
hour will be charged.
A deposit or full
payment in advance may
be required, depending
on the length of the
business relationship
and the size of the
project.
Invoices with
detailed timesheets will
be issued on completion
of the work, or at
agreed timescales.
Payment must be made
within 14 days, by
cheque, bank transfer or
standing order.
Payments for Clients
with a Retainer
agreement are due at the
beginning of each month.
Any hours exceeding the
agreement will be
invoiced separately at
the normal rate and
payment must be made
within 14 days.
All rates include
standard office
stationery. The Client
must supply specialised
stationery, for example
letter-headed paper.
Rates do not include
telephone, fax, postage,
travel, courier and
materials, which will be
itemised on the invoice
and charged at cost
price.
Additional expenses
incurred for special
projects are payable in
advance, unless
otherwise agreed.
The Client is
responsible for the
final proof reading of
all documents. Any
errors made by TC 4
Business will be
corrected free of
charge, provided that
notification is received
within 48 hours of the
work being completed and
returned to the Client.
Original paper
copies can be returned
when the work is
completed, or TC 4
Business can shred and
dispose of them.
Copies of work will
be kept on backup for 6
months, after which time
they will be deleted
